Legal

Privacy Policy

Last updated: October 23, 2026

Wrench & Wire AI ("we," "us," "our") provides missed-call text-back, AI website chat and booking, review replies, and AI call answering for contractors. This policy explains what information we collect through wrenchandwireai.com, our forms, chat, phone, and text messages, and how we use it.

Information we collect

Information you give us: your name, business name, email, phone number, carrier, business hours, service area, services, and anything else you enter in our sign-up form or chat widget.
Messages and calls: the content of texts, chats, emails, and calls you exchange with us.
Basic technical data: standard information your browser sends, such as IP address, browser type, and pages visited.

How we use it

To respond to your inquiry, set up and run your free trial and service, and provide support.
To send you text messages you have agreed to receive: customer care messages (replies to your inquiries, appointment confirmations and reminders, and follow-ups) and occasional promotional messages (special offers and service announcements). You opt in to texts through the chat widget on our website, or by texting or calling us.
To bill you if you approve a paid plan, and to meet legal obligations.
To improve our website and services.

SMS / text messaging

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

If you opt in through the chat widget on our website (or by texting or calling us), we may send you customer care messages (replies to your inquiries, appointment confirmations and reminders, and follow-ups) and occasional promotional messages (special offers and service announcements). Msg frequency varies. Msg & data rates may apply. Consent is not a condition of purchase.

You can opt out of text messages at any time by replying STOP. Reply HELP for help. See our SMS Terms for details.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate our business (for example, our messaging, phone, form, and hosting providers), solely to provide our services to you, subject to the SMS restrictions above. We may also disclose information if required by law or to protect our rights.

Data security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed to provide our services or meet legal requirements.

Your choices

You can ask us to access, correct, or delete your information by contacting us below. You can opt out of texts at any time by replying STOP.

Children

Our services are for businesses and are not directed to children under 13.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Contact us

Wrench & Wire AI
Email: wrenchandwireai@gmail.com
Phone / text: (207) 751-8886
Address: 14 Maine St, Box 50, Suite 111A, Brunswick, ME 04011